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PrePaid (Ideal) Card

Among prepaid cards with no deposit and no monthly fees, the Ideal Card stands out for its many advanced features, which can make your mobile communications life truly effortless and carefree. You not only enjoy Chunghwa Telecom's superb island-wide communications quality, but also get the most advanced intelligent network technology with the Ideal Card. It can additionally provide you with many unique benefits and convenient services.

How to make a call

The Prepaid(Ideal) card is available for outgoing domestic & international and free incoming calls within the expiration period.

  • Calling domestic fixed-line phones: area code + phone number + SEND
  • Calling other mobile phones: mobile phone number + SEND
  • Making international calls: 009 or 019 + country code + area code + phone number + SEND
  • Others: dial 112 for Emergency Hot Line (free)
Where to Buy the Recharge Vouchers
How to recharge your Prepaid(Ideal) Card
  • Scratch the silver strip on the Recharge Voucher to reveal the 12or14-digit voucher number.
  • Dial 928 from your handset, or 0928-000-928 from another phone, and follow the voice instructions to recharge your Prepaid(Ideal) Card.
  • The expiration date of the Prepaid(Ideal) number is recalculated.
  • Your Prepaid(Ideal) Card can be recharged with more than one valid Ideal Recharge Voucher at the same time. The airtime credit will be added while the expiry of your Prepaid(Ideal) Card is 180 days since the date the last piece of Recharge Voucher is recharged.
  • Your Day pass prepaid card can be topped-up at any time before the expiry date. However, since the expiry date cannot be extended, the topped-up value must be used up before the SIM card expires.
Card balance and expiration related card services
  • Dial 928 from your handset, or 0928-000-928 from another phone, and follow the voice instructions to recharge or inquiry your Card.
  • If your Card balance is less than NT$60, or the expiration date is less than 15 days, you will receive a warning promt every time a non-toll free outgoing call is made (the call will not be disrupted).
  • If the remaining airtime of your Card remains only 20 seconds during an outgoing call, you will hear a series warning beeps so that steps can be taken to end the call gracefully.
  • To check your balance and expiry date, you can also dial 928 on your handset.
  • Outgoing calls cannot be made when your Ideal balance reaches zero; incoming calls can still be received as long as your Card is within the expiry date.
  • At the end of each outgoing call, you will receive a Last Call Info showing called number , duration, cost and balance on your handset display. ( But there is no Last Call Info for SMS sending and SMS-related services .)
A note about our voice service hotlines
  • All calls to 928 and 0928000928 from CHT mobile number are toll-free.
  • When calling 0928-000-928 from another telephone, a password is required. The initial preset password is 0000. To change the password, call 928 or 0928-000-928 and follow the voice instructions.
Convenience features with unsurpassed value

To meet your everyday needs with a wide range of convenience features.

700 emome Ringback Tones

This service provides the subscribers with a diverse selection of ringers ranging from pop music to home made messages in place of the more traditional rings to make the calling experience a much more entertaining one for the caller. To subscribe, dial 700+send from your handset.

Caller ID Display

The handset automatically displays the caller's number whenever you get a call. You can choose whether to answer the call, letting you avoid disturbance or interruption.

Calling Number Non Display

To protect your privacy, you can opt to not display your number on the other person's phone when making a call. To use this feature, press #31# before dialing the desired number.

Call Waiting

You can receive other calls while making or receiving a call.

Multi-party Calls

Let other people join a call wherever or whenever for convenient phone conferencing.

888/889 Short Message Data Service (Stock Quotes)

Receive stock quotes at any time !V this service is very similar to making a short message and then entering the desired stock codes.

850 Personal Protection Service

To scare off criminals and ensure your personal security, we have made this service available to Ideal Card holders.

Voice Mailbox

No longer do you need to worry about losing any voice messages. We offer three ways to transfer messages to your voice mailbox (nobody answer the phone, cannot be reached, busy). Your personal voice mailbox can take messages from callers any time you cannot answer your phone. You can also call our 24-hour service hotline 0800-080-928 whenever you wish to cancel the voice mailbox function. You can save 20 voice messages at the same time. Every message can leave 2 minutes' recording.New messages (not receive yet) retain for 7 days and old ones (received already) 7 days.

How to subscribe

Please contact Chunghwa Telecom business office or outlets.

Requirements for Individuals

Prepare 2 ID documents:
Primary ID : Passport (original) or Exit & Entry Permit or ARC
Secondary ID:ARC or National Health Insurance IC card or Driver’s License or Passport (original) or Student ID
A chop or signature is needed on the application form.
If you ask a substitute to do it for you , the substitute should carry his own original of 2 ID and copy of the registrar’s 2 ID mentioned above.

Requirements for Business

Business Certificates
The company’s chop on the application form.
The CEO’s ( or representative’s) I.D. Card and NHI IC Card (or Driver’s License) and chop or signature.
If you ask a substitute to do it for you , the substitute should carry his own original copy of 2 ID and copy of the registrar’s the above ID documents.

To buy The Prepaid (Ideal) Recharge Vouchers
  • convenience stores ( 7-11, Hi-Life, OK Mart, Family Mart)
  • Download CHT Prepaid Card APP
  • Website Market
  • Chunghwa Telecom outlets or business office
24-hour Customer Service

Please don't hesitate to call our 24-hour toll free service hotline 928 or 0800-080-928 for any questions or problems. We make sure those will be solved promptly.

Ideal Card Processing Fees
Type Rate
Ideal Card price 4G NT$300/$500/$1000 per card
(please find the package inclusions in the table below)
Monthly fee Free
Deposit Free
Card replacement fee 300 NT$/card
Change of subscription from Ideal Card based subscription to a regular subscription Change of subscription from Ideal Card based subscription to a regular subscription
i. 4G Rate Plan
Voice Package 4G 300
NT$300
Package Inclusions Credit NT$0
Data 0
on-net Credit NT$1,070
Fixed Line Credit NT$225
off-net Credit NT$155
Price Communication charge
Peak hours Off-peak hours weekend hours
on-net off-net on-net off-net on-net off-net
Local phone (sec) NT$0.0070 NT$0.0666 NT$0.0070 NT$0.0666 NT$0.0070 NT$0.0666
Fixed Line(sec) NT$0.02 NT$0.02 NT$0.02
Data & Voice Package 4G 300 4G 500 4G 1000
NT$300 NT$500 NT$1,000
Package Inclusions Credit NT$120 NT$200 NT$0
Data 1.2GB 2.2GB 8GB
on-net Credit NT$2,000 NT$3,000 NT$0
on-net SMS Piece 100 150 0
Price Communication charge
Peak hours Off-peak hours weekend hours
on-net off-net on-net off-net on-net off-net
Local phone (sec) NT$0.05 NT$0.1 NT$0.05 NT$0.1 NT$0.05 NT$0.1
Fixed Line(sec) NT$0.1 NT$0.1 NT$0.1
Type 4G 300 4G 500 4G 1000
NT$300 NT$500 NT$1,000
Package Inclusions Credit NT$120 NT$200 NT$0
Data 1.2GB 2.2GB 8GB
on-net Credit NT$2,000 NT$3,000 NT$0
on-net SMS Piece 100 150 0
Price Communication charge
Peak hours Off-peak hours weekend hours
on-net off-net on-net off-net on-net off-net
Local phone (sec) NT$0.05 NT$0.1 NT$0.05 NT$0.1 NT$0.05 NT$0.1
Fixed Line(sec) NT$0.1 NT$0.1 NT$0.1
Call to112、110、119、113、118、165、1910、1911、1912、1922、1955、1957、1968、1980、1991、1995、1996、850 Free
Call to 117、166、167、168 (sec) NT$0.19
Call to 1999 (sec) NT$0.06
Call to 1950、1985、1998 (sec) NT$0.05
SMS (message) NT$1
888/889 SMS information service 313 SMail SMS mail (message) NT$2.5
International SMS (message) NT$5
voice mail (sec) NT$0.06
Call to 750 Incoming call catcher (sec) NT$0.06
International Call Please refer to 009 or 019 International call rates
Call to 104,105,106 Directory inquiry (Call) NT$8
Call to 0800,0809 free phone service Free
Call to 0203 telephone voting service The charge rate is based on each network provider
Data Charge Rate (KB) NT$0.001
Notes:
  • Peak hours: Monday through Friday, 08:00 ~ 23:00
  • Off-peak hours: Monday through Friday,23:00 ~ 08:00
  • Weekend hours: Saturday 08:00 ~ Monday 08:00, and all day on holidays.
  • Rates are dictated by N.C.C. and are subject to change without further notice.
  • For more information, please call 0800080928 24/7 or visit CHT's website at www.emome.net .
Data Volume Plan service

Data Volume Plan service is designed to meet your long expiry internet demand. You can enjoy surfing on your mobile phone using the local data allowance within 2 months or longer.

Type 4G 4G 4G 4G
Plan 1GB 2.2GB 5GB 8GB
Included Data 1GB 1.1GB 2.5GB 4GB
Premium Data 0MB 1.1GB 2.5GB 4GB
Fee (NT$) $180 $300 $699 $1000
Expiry Period 60 Days 120 Days 180 Days
or till the allowance is used up

Please dial 539 hotline (free call) to activate the service, check the expiry date or for any other inquiries.

Note:
  • Please configure APN settings on your device as “emome” or “internet”.
  • Broadband Day plan and Data Volume Plan are mutually exclusive services.
  • Service activation is usually completed within 15 minutes. However, the actual time depends on system performance then. You will receive a SMS notification of service activation and expiry date. If you are surfing on the internet when receiving the SMS, please restart your device to enable the service.
  • Chunghwa Telecom will send you Alerts when your remaining data reaches 80MB, 30MB and 0MB. You will also receive a SMS reminder 1 day before the service expires. And the data connection will be cut off automatically upon the expiry.
  • There will be additional charges to use other services such as calling, video call, SMS, video streaming, game, video, ring tone downloads, and MMS (in accordance with 4G Pre-Paid Card rate).
  • The Expiry Period begins on service activation and will run consecutively until the end of each Expiry Period or the allowance is used up. If you purchase this service again before the service expires or the allowance is used up, the Expiry Period will be extended for another 60 or 120 or 180 days from the new purchase date.
  • The internet usage is deducted from the Included Data first and then the Premium Data.
  • This service can only be paid from your prepaid account balance, not from bonus credit.
  • No rate plan change or cancellation can be done after service activation.
  • Any remaining Included Data of your expiry Data Volume Plan will be transferred to your pre-paid account as bonus credit. Unused Premium Data will be forfeited once it expires.
  • This service is only for consumer use, not for commercial purpose. Chunghwa Telecom has the right to terminate the service and claim a back charge if commercial use or any improper use is involved.
  • Factors such as building construction, local conditions, device and software, download source and network traffic may impact your internet speed. Please use our coverage checker to see the coverage in your area.
  • If any service or device is used to run viruses or other intruder programs, the subscriber may have the service suspended and/or contract terminated as well as face penalties under legal proceedings filed by Chunghwa Telecom

4G Prepaid Card Hourly Data Package
Type Price Special offer Transmission volume Validity period
1 hour NT$50 NT$35 Limitless Internet browsing in Taiwan 1 Consecutive hour
24 hour NT$100 NT$100 24 Consecutive hours
72 hour NT$300 NT$300 72 Consecutive hours
120 hour NT$500 NT$500 120 Consecutive hours
Note:
  • This service goes into effect in Taiwan once you subscribe to it successfully. Actual effective time begins after your account is opened by the system. You'll get noticed with an SMS about it at the same time.
  • The "1 Consecutive hour" of this service will last for one hour consecutively after your 4G prepaid card hourly data service is opened ,and the "24 Consecutive hour" one will go for 24 hours ,and the "72 Consecutive hour" one will go for 72 hours,and the "120 Consecutive hour" one will go for 120 hours.
  • Subscription qualification
    • Those who are without any of the said services;
    • Those who applied for/subscribed to a 4G prepaid card volume data service. Please note that the hourly data service will prioritize the volume one while the validity of the latter remains unchanged;
    • Those who applied for/subscribed to a 4G prepaid card day-pass data service yet do not have balance left.
  • Once you get subscribed successfully you can neither change subscription type nor proceed with a change, void, or refund.
  • Once the validity of the package has expired, the card resets to its subscription status of prepaid card (e.g. Ideal card) before the package. You have to purchase more data service to surf the Internet.
  • You are subject to normal 4G prepaid card (e.g. Ideal card) service rates to MMS, SMS, make international calls and use other voice services during the package validity period.
  • Charges for the package shall neither get deducted from any other bonus communication credit of this company nor shared with other day-pass mobile data packages.