Among prepaid cards with no deposit and no monthly fees, the Ideal Card stands out for its many advanced features, which can make your mobile communications life truly effortless and carefree. You not only enjoy Chunghwa Telecom's superb island-wide dual-frequency communications quality, but also get the most advanced intelligent network technology with the Ideal Card. It can additionally provide you with many unique benefits and convenient services.
Start using your Ideal Pre-paid Card
The Ideal Card is a subscriber identity module, or SIM card, that comes with a NT$300 initial airtime credit. The card expires 180 days from the time it is activated ( dial a non-toll-free number the first time even though it is not charged ) .
Initial setup
- Install the SIM card ( big or little ,depending on your mobile phone model ) on your mobile handset. Please consult your handset manual for details.
- Turn the handset on.
- Enter your personal identification number, or PIN
- The 1st time you use the card, enter the preset PIN 0000#
- In order to prevent unauthorized access to your card, please consult your handset manual to change the preset PIN to a number of 4- to 8-digit in length known only to you.
You must enter the PIN each time you switch on your handset after the initial setup. Three consecutive incorrect PIN entries will block the Ideal Card. To unblock, please refer to the user's manual of your handset as well as the PUK code on the back cover of this brochure. If incorrect procedure is used to unblock the card, the card will be disabled permanently after the 10th attempt, in which you must contact our business offices for a replacement card, for which a fee is required.
How to make a call
After the initial setup mentioned above the Ideal Card is available for outgoing domestic & international and free incoming calls within the expiration period.
- Calling domestic fixed-line phones: area code + phone number + call button
- Calling other mobile phones: mobile phone number + call button
- Making international calls: 009 or 019 + country code + area code + phone number + call button
Using your Ideal Recharge Voucher
The Ideal Recharge Voucher (not including the complimentary recharge voucher ) comes with a fixed value and an identification code. The card is valid for a period of 180 days, which is extended each time the card is used to credit your Ideal Card with additional deposit. As long as you continue to credit your Idea Card using a valid Idea Recharge Voucher you will be able to continue using the number assigned to your Ideal Card.
How to recharge your Ideal Card
- Scratch the silver strip on the Recharge Voucher to reveal the 12-digit voucher number of the card,
- Dial 927 from your handset, or 0928-000-927 from another phone, and follow the voice instructions to recharge your Ideal Card,
- The expiration date of the Ideal number is recalculated.
- Your Ideal Card can be recharged with more than one valid Ideal Recharge Voucher at the same time. The airtime credit will be added while the expiry of your Ideal Card is 180 days since the date the last piece of Recharge Voucher is recharged.
Card balance and expiration related card services
- Dial 927 from your handset, or 0928-000-927 from another phone, and follow the voice instructions to recharge your Ideal Card,
- If your Ideal Card balance is less than NT$60, or the expiration date is less than 15 days, you will receive a warning promt every time a non-toll free outgoing call is made (the call will not be disrupted.)
- If the remaining airtime of your Ideal Card remains only 20 seconds during an outgoing call, you will hear a series warning beeps so that steps can be taken to end the call gracefully.
- To check your balance and expiry date, you can also dial 927 on your handset.
- Outgoing calls cannot be made when your Ideal balance reaches zero; incoming calls can still be received as long as your Ideal Card is within the expiry date.
- At the end of each outgoing call, you will receive a Last Call Info showing called number , duration, cost and balance on your handset display. ( But there is no Last Call Info for SMS sending and SMS-related services .)
A note about our voice service hotlines
- All calls to 927 and 0928000927 from CHT mobile number are toll-free.
- When calling 0928-000-928 from another telephone, a password is required. The initial preset password is 0000. To change the password, call 928 or 0928-000-928 and follow the voice instructions.
Convenience features with unsurpassed value
To meet your everyday needs with a wide range of convenience features.
6365 Movie Tickets Mobile Booking
6365 Movie Tickets Mobile Booking provides an easy alternative in making movie reservations (currently for Warner Village Cinemas only.) No application required and no more long waiting lines at the theater. Just dial 6365 from your handset to make early reservations for the best seats, and pick up and pay the tickets at the dedicated counter when you arrive.
700 emome Ringback Tones
This service provides the subscribers with a diverse selection of ringers ranging from pop music to home made messages in place of the more traditional rings to make the calling experience a much more entertaining one for the caller.
To subscribe, dial 700+send from your handset.
Phone Book Function
Can record up to 100 numbers. Please refer to the handset's user handbook.
Caller ID Display
The handset automatically displays the caller's number whenever you get a call. You can choose whether to answer the call, letting you avoid disturbance or interruption.
Calling Number Non Display
To protect your privacy, you can opt to not display your number on the other person's phone when making a call. To use this feature, press #31# before dialing the desired number.
Call Waiting
You can receive other calls while making or receiving a call.
Multi-party Calls
Let other people join a call wherever or whenever for convenient phone conferencing.
888 Voice (Stock Quotes) Information Service
Want to receive the most up-to-date stock market quotes? Just dial 888 on your handset, and follow the voice instructions to get real-time stock quotes.
Short Message Service (SMS)
To make communication even easier, we offer a handset-to-handset short message function.
888/889 Short Message Data Service (Stock Quotes)
Receive stock quotes at any time !V this service is very similar to making a short message and then entering the desired stock codes.
322 Mobile Dictionary
With all the convenience of a real-time portable dictionary, this service lets you look up English words and phrases whenever you want.
850 Personal Protection Service
To scare off criminals and ensure your personal security, we have made this service available to Ideal Card holders.
55850 Taxi Calling Service
As long as you are in the Greater Taipei area, you can dial 55850 on your handset to reach the Taipei city government's "Intelligent Women's Safety Taxi Hailing System," and transfer to a city government-recognized taxi company after listening to a voice menu.
520 Mobile Matchmaking Service
The "520 Mobile Matchmaking Service" uses IVR (Interactive Voice Response) to let you enter a chat room and chat with people after dialing 520, pressing the transmit button, and listening to a voice menu. Alternately, you can enter your personal information and leave a creative personal salutation to become a member of the "520 Mobile Matchmaking Service." After becoming a member, you can enter your personal preferences and the system will automatically find your best match. You can then leave a voice message to contact the other person, and enjoy mobile online matchmaking services at any time or place.
Voice Mailbox
No longer do you need to worry about losing any voice messages. We offer three ways to transfer messages to your voice mailbox (nobody answer the phone, cannot be reached, busy). Your personal voice mailbox can take messages from callers any time you cannot answer your phone. You can also call our 24-hour service hotline 0800-080-928 whenever you wish to cancel the voice mailbox function. You can save 20 voice messages at the same time. Every message can leave 2 minutes' recording.New messages (not receive yet) retain for 7 days and old ones (received already) 7 days.